message-questionFAQ

Read commonly asked questions here

chevron-rightWhat is the min and max amount I can pay/transfer in a single tweet?hashtag

Minimum: 0.1 SOL

Maxmium: 1000 SOL

*Please note you will need extra network fee in your Cool Pay wallet to cover the network fee.

chevron-rightI am a creator and fulfilled the request on X. Why do I receive a lesser amount than the one being funded?hashtag

There is 5% platform's success fee being deducted from your receivable.

chevron-rightWhy do I receive a lesser amount upon refund?hashtag

There is a fixed handling fee being taken by the platform to cover its transaction and administrative cost upon each refund. Fee schedule as below: Below 10 SOL: 0.05 SOL 10-100 SOL: 0.1 SOL Above 100 SOL: 0.5 SOL

chevron-rightI am a creator and got notified about being paid on X, how do I collect the payment?hashtag

Simply connect your X on coolpay.bot and go to your user dashboard, where you will find am embedded wallet address with balance.

Click "Withdraw" to send the fund to your personal address to transfer.

chevron-rightI got an error message from @coolpaybot under my tweet. Where can I read more about the errors?hashtag

Please have a look here Error messages

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